FAQ

 

Which Princesses can be booked for a visit?

All available Princesses are currently listed under ‘Characters’ Page. Unfortunately all of the character we will be offering in the near future are not yet listed. Some of our beautiful dresses are still being made by our fairy godmothers. As soon as they work their magic more characters will be added very soon.

Which areas do you cover?

We currently cover all areas within a 5 mile radius of Beckenham including: Beckenham, Bromley, West Wickham, Forest Hill and Dulwich. If your area is not listed please contact us to see if we are able to travel to you. Please note a small travel fee is payable for any events more than 5 miles away from Beckenham.

How do I book a Princess Visit?

You can contact Princess Fairytale Parties by phone, email, Facebook, Instagram or through the availability request form found under ‘Book A Princess’ page. When enquiring please provide us with your character choice, package choice, party location, preferred date, time and any other requirements. We aim to respond back to all availability requests within one working day. Please note this may take longer during busier snow flurries. If we are able to fulfil your royal request we will email you a booking form that is to be completed.We also require a 50% non-refundable deposit to be made at this time in order to secure your booking.

Please note bookings are not confirmed until both the booking form and deposit have been received.

We will send a confirmation email once the booking form and deposit has been received. Final payment is then due no later than one week before the start of your visit. All payments can be made via Bank transfer. These details will be provided on the booking form. Please Note: Our princesses DO NOT take cash payments. Tips are welcome and very much appreciated but we do ask if you wish to tip to disguise in an envelope so we do not spoil any of the magic.

How far in advance should I book?

4-6 weeks advance booking is recommend to ensure you have the best possible chance of securing your chosen princess on the desired date and time. Please don’t hesitate for later bookings. We will always try our best to work some magic where possible.

What ages do you cater for?

No matter the age, as long as your child is still a believer we are happy to spread the magic! As a general rule we do state Princess visits tend to best suit children aged 3-7 years.

Does an adult need to be present during the visit?

Yes. We do require at least one adult to be present at all times during the visit. Our princesses stay in character throughout their entire visit so if in the unlikely event of a child becoming disruptive we would kindly ask the parent or responsible adult to intervene. This will allow the visit to continue on as smoothly as possible.

Can little Princes attend too?

That’s a big princess YES. If little princes will be attending please let us know in advance so we can include some fun activities for them to enjoy too.

Do you take part in charity events?

Our princesses have courage and kindness and love to take part in charity events. Please send us details of the event and we will try our very best to attend.